Privacy policy
1. Who is responsible for your data
Chamour, a French simplified joint-stock company (SAS), Paris Trade and Companies Register 915 395 453, 52 rue Blanche, 75009 Paris, France, which operates the DAÏQUIRI brand and the website daiquiriparis.com, is the controller of your personal data. For any question or to exercise your rights: care@daiquiriparis.com. The Company has not appointed a data protection officer.
We do not collect sensitive data (health, opinions, etc.). If you send us any, for example in a message to Customer Service, we use it only to handle your request.
2. What data, for what purpose, for how long
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Orders, payment, delivery, invoicing, customer service | Identity, contact details, delivery and billing addresses, order history, exchanges with Customer Service. Bank card data is processed by our payment providers and never stored by us. | Performance of the contract; accounting and tax obligations | Duration of the commercial relationship, then 5 years; accounting records 10 years |
| Customer account | Login details, profile information, preferences | Performance of the contract | Until the account is deleted or after 5 years without login or purchase |
| Newsletter, SMS, offers and events | E-mail address, phone number, first name, birthday if you provide it, opens and clicks, purchase history | Consent; for our customers, legitimate interest in offering similar jewellery, with the right to object at any time | Until you unsubscribe, or 2 years without interaction for non-customer subscribers and 5 years without purchase for customers |
| Advertising and audience measurement (section 3) | Online identifiers, pages viewed, add-to-basket events, purchases; hashed e-mail, phone number and name for audience lists | Consent | 25 months at most for browsing data; audience lists refreshed and purged at each update, removal on request |
| Customer reviews | First name, review, rating, link to the order | Legitimate interest in collecting and displaying genuine reviews; you choose whether to respond to the invitation | As long as the review is published, then removal on request |
| Satisfaction surveys, competitions, waiting lists | Form data, answers | Consent | Duration of the operation, then deletion |
| Website security and fraud prevention | IP address, connection logs, payment data processed by the providers | Legitimate interest; legal obligation | As long as necessary for website security and dispute handling |
Beyond these periods, data is deleted or anonymised, unless a legal retention obligation or an ongoing dispute requires otherwise. Providing your contact details is necessary to place an order; everything else is optional.
3. Advertising and audience measurement
We use Meta (Facebook, Instagram) and Google (Google Ads, Google Analytics, Google Shopping) to measure traffic to the website and to run our advertising.
With your consent, trackers record your actions on the website (pages viewed, add to basket, purchase) and send them to these partners. To make this measurement more reliable, some of this information is also sent from our servers, together with your e-mail address, phone number and name in hashed form, that is, converted into an unreadable string of characters that does not directly identify you.
We may also send Meta and Google, in the same hashed form, the contact details of our customers and subscribers in order to show them our advertising on these platforms, or to reach people with similar interests (audience lists). These lists are updated regularly and you are removed from them on simple request.
For the collection carried out on our website by their tools, Meta and Google act with us as joint controllers; for the processing they then carry out on their platforms, they act as independent controllers, under their own policies: Meta and Google. You may refuse this processing through the cookie banner, object to it at any time at care@daiquiriparis.com, and adjust your advertising preferences in your Meta or Google account.
4. Cookies
The website uses four types of cookies and trackers:
- essential (basket, session, security, language and currency choice), necessary for the website to work and set without consent;
- audience measurement, to understand how the website is used;
- advertising, to measure our campaigns and show you advertising related to your visits;
- personalisation, to adapt the website's content to your browsing.
On your first visit, a banner lets you accept or refuse non-essential cookies, globally or by category. You can change your choice at any time via the "Manage my cookies" link at the bottom of the page, and delete cookies in your browser settings. Cookies have a lifespan of 13 months at most and the data they collect is kept for 25 months at most.
5. Who receives your data
We do not sell your data. It is shared only with the providers necessary for our services, which process it on our behalf and on our instructions:
- Shopify, which hosts the store and processes card payments, with PayPal and Alma for the other means of payment;
- the carriers that deliver your orders, in particular Colissimo and UPS;
- Klaviyo, for sending our newsletters and SMS;
- Judge.me, for collecting and displaying customer reviews;
- Meta, Google and our server-side measurement provider (Stape), for the advertising and audience measurement described in section 3;
- our internal management tools (accounting, customer service).
We may also disclose data where the law requires it, to an authority or a court, or to assert our rights, in particular in the event of fraud.
6. Transfers outside the European Union
Some providers are established outside the European Union, mainly in the United States and Canada. Transfers rely on an adequacy decision of the European Commission (Canada; United States for companies certified under the EU–US Data Privacy Framework) or, failing that, on the European Commission's standard contractual clauses, together with the necessary additional safeguards. You can obtain a copy by writing to care@daiquiriparis.com.
7. Security
The website is served over HTTPS; payments are processed by PCI DSS-certified providers and we never have access to your full card number. Access to your data is limited to the people who need it to process your orders and requests.
8. Your rights
You have the following rights over your data:
- access: obtain a copy of the data we hold about you;
- rectification: correct or complete it, directly from your account or on request;
- erasure: have it deleted, subject to our legal retention obligations;
- restriction: suspend processing while a check is carried out;
- objection: object to processing based on our legitimate interest, and at any time to direct marketing;
- portability: receive the data you have provided to us in a machine-readable format;
- withdrawal of consent: withdraw consent at any time, without affecting past processing, via the unsubscribe link in our e-mails, the "Manage my cookies" link or by e-mail;
- post-mortem instructions: tell us what you wish to happen to your data after your death (Article 85 of the French Data Protection Act).
To exercise these rights, write to care@daiquiriparis.com or to Chamour SAS, 52 rue Blanche, 75009 Paris, France. We reply within one month and may ask for proof of identity in case of reasonable doubt. Service e-mails (order confirmation, dispatch, account security) are not marketing messages and cannot be unsubscribed from.
9. Complaints
If you consider that your rights are not being respected, you may lodge a complaint with the French data protection authority, the Commission nationale de l'informatique et des libertés (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or online at www.cnil.fr. If you live in another EU country, you may also contact your local data protection authority.
10. Updates to this policy
This policy may change with our services and with regulations. The version in force is the one published on the website, with its update date; in the event of a significant change, we inform you by e-mail if we have your address. Last updated: October 2026.